Disclosure
Our firm provides Tax Agent & BAS Agent Services through Lark Business Advisory Pty Ltd and our services to you are outlined within our engagement letter.
Our work for you as you Tax Agent or BAS Agent is performed in accordance with the Tax Agent Services Act 2009. Under this Act, the Tax Agent Services (Code of Professional Conduct) Determination 2024 requires that we make the following disclosures to you:
Your obligations to the ATO, and your tax practitioner’s obligations to you
Please see the TPB’s factsheet which outlines your obligation to the ATO and us (as tax practitioner), and our obligations to you, the TPB and ATO.
Tax or BAS Agent Register
If you wish to conduct a search of our Tax or BAS Agents, the Tax Practitioner’s Board maintains a register of Tax Agents and BAS Agents. You can access and search this register here: https://www.tpb.gov.au/public-register
Complaints process for taxation services
If you have a complaint about our Tax Agent services, we encourage you to lodge a complaint (either in writing, online, via email, phone call or in person) with either the CEO (Eric Cirulis) or the accountant managing your engagement.
If you do not get a satisfactory outcome from Lark Business Advisory, you may lodge a complaint directly with the Tax Practitioners Board (TPB) (being the national body responsible for the registration and regulation of Tax Agents and BAS Agents). To lodge a complaint with the TPB you will need to access the online complaints form located at myprofile.tpb.gov.au/complaints/